AllWin privacy policy

1. Who is responsible for data

The controller of AllWin players' personal data is Allwin Entertainment B.V. (HE 531204), Limassol, Cyprus. Allwin UA payments are processed by Finexa Payments B.V., PayLink Services Ltd and CryptoGate FZ-LLC. Privacy questions: [email protected].

2. What data we collect

• Sign-up: email or phone, date of birth, currency, encrypted password.
• Verification: full name, address, copy of passport or ID card, proof of address, selfie.
• Payments: deposit and payout history, masked card number, crypto wallet addresses.
• Technical data: IP address, device, browser, language, login time.
• Gameplay: bets, Allwin casino sessions, promotion participation.

3. Purposes of processing

AllWin uses data to run your account, process payments, verify age and identity as the licence requires, prevent fraud and money laundering, credit bonuses and send Allwin UA news (you can unsubscribe at any time). We do not sell data to third parties.

4. Storage and protection

Data travels over 256-bit SSL, and payment information is stored under PCI DSS Level 1. Only authorised Allwin casino security staff can access documents. After an account is closed, data is kept as long as the law requires (usually 5 years) and then deleted.

5. Cookies

The AllWin site uses essential cookies for login and security and analytics cookies to improve the service. You can manage them in your browser settings; without essential cookies you cannot log in to Allwin UA.

6. Your rights

• get a copy of your data;
• correct inaccurate data;
• opt out of marketing messages;
• request deletion where the law doesn't require us to keep the data;
• complain to AllWin support or the regulator.

Send requests from the email linked to your Allwin casino account to [email protected] — we reply within 30 days.